Policies
Shipping Policy
How Austrian Ltd ships orders within the United Kingdom.
Scope
This policy applies to orders placed through the Austrian Ltd storefront for delivery to addresses in the United Kingdom.
Shipping method
Austrian Ltd ships within the United Kingdom. Storefront checkout includes free UK shipping—there are no shipping charges for United Kingdom orders.
- Coverage: United Kingdom (England, Scotland, Wales, and Northern Ireland)
- Shipping cost: Free of charge
Processing & handling
Orders move to processing after payment authorization. Handling time covers verification, picking, and packaging before the carrier receives the shipment. Handling day ranges shown at checkout are estimates based on current fulfillment capacity.
Delivery estimates
Estimated delivery windows combine handling and carrier transit times for your destination. These are estimates, not guaranteed arrival dates, unless we confirm otherwise in writing.
Carrier delays, weather, or incorrect addresses can affect actual delivery. Track shipments using information provided when the order ships.
Shipping charges
Storefront checkout shipping is free for United Kingdom addresses.
Restricted destinations
Shipping is free and only available to United Kingdom addresses in England, Scotland, Wales, and Northern Ireland. We do not ship to any other country.
Risk of loss
Title and risk of loss pass to the customer when the carrier takes possession of the shipment at our fulfillment point, unless your written agreement with Austrian Ltd states different terms.
Questions
For shipment status on open orders, email info@austrianltd.co.uk or visit support.
Customer support
- Hours
- Monday–Friday, 9:00 AM – 5:00 PM UK time
Questions about products, orders, or shipping? Our support team is happy to help.