Policies
Terms & Conditions
Last updated: September 2, 2026. By using this website or placing an order, you agree to these terms.
Agreement
These Terms & Conditions ("Terms") govern access to the Austrian Ltd website, operated by Stryke LLC doing business as Austrian Ltd, and purchases by customers in the United Kingdom. If you are accepting on behalf of an organization, you represent that you have authority to bind that organization.
Lawful use
You agree to use products only for lawful purposes and in accordance with applicable regulations and any manufacturer instructions when provided.
Catalog & pricing
Product descriptions, images, and specifications are based on administrator-entered catalog data. We strive for accuracy but do not warrant that descriptions are error-free. Prices, taxes, and shipping shown at checkout are subject to confirmation. We may limit quantities or refuse orders that appear erroneous or fraudulent.
Orders & payment
- An order is an offer to purchase; acceptance occurs when we confirm shipment or issue an invoice per agreed terms.
- Card payments are processed by Stripe. Guest checkout is available for standard catalog products.
- You are responsible for providing accurate shipping addresses and contact details.
Shipping & delivery
Shipping terms are described in our Shipping Policy. Delivery estimates are not guaranteed unless expressly confirmed in writing for your order.
Returns & warranty
Returns are governed by our Returns Policy. Limited warranty coverage is described in our Warranty. Those policies are incorporated into these Terms by reference.
Product information
Product details on this site come from published catalog records. You are responsible for choosing products that fit your needs.
Limitation of liability
To the fullest extent permitted by applicable law, Austrian Ltd is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of the site or products. Our aggregate liability for any claim relating to a product or order will not exceed the amount paid for that product, except where liability cannot be limited under applicable UK law.
Governing law
These Terms are governed by the laws of England and Wales. Notices may be sent to info@austrianltd.co.uk.
Contact
Questions about these Terms: info@austrianltd.co.uk or Contact.
Customer support
- Hours
- Monday–Friday, 9:00 AM – 5:00 PM UK time
Questions about products, orders, or shipping? Our support team is happy to help.